Free ground shipping on all orders shipped to a U.S. address. Orders received before 1:00pm eastern will ship the same day. Orders placed after 1:00pm eastern will ship the next day so when selecting overnight delivery consider the time you are placing the order.
Shipping times are estimated, not guaranteed and may vary depending on order processing time and the distance of the shipping address from our distribution center in Miami, FL. Please use the map below to estimate the transit time to your shipping address.
When your order is complete you will receive a tracking number via email to check the status of your delivery. Or you may visit KYBOE.COM and click on the user login icon on the top right header of our site. Log in to your account and track the status of your order.
If you checked out as a guest, please check your Inbox for an email from email@example.com with your order status.
We'll do our best to get your new watch to you as fast as possible!
For all orders shipping outside of the U.S., we offer FedEx International Economy. Your shipping cost will be automatically calculated at checkout. Duties and taxes are not included and are calculated by the customs department in the country of delivery. Duties and taxes are the responsibility of the customer and are non-refundable.
We offer free returns for domestic orders placed on kyboe.com. If for any reason you would like to return your new KYBOE! watch we offer an easy process for doing so.
Returns without RMAs:
Please do not mail watches to our office without following the steps below, as it takes longer to process returns without reference numbers. Returns received without a RMA number and will be charged a $15 restocking fee.
For online purchases:
To return your unused, unworn watch in original packaging to us within 30 days of purchase by following these steps:
- Go to kyboe.com/a/returns
- Enter your order number and the email address used to place the order.
- Select the item(s) you want to process for return
- Choose return or exchange
- For exchanges, please list the name, style and size of the watch you'd like to receive in exchange for the returned item.
- Refunds will be credited to the original form of payment 5-7 business days after your return has been received in unworn sellable condition.
- Select confirm.
- You will receive an email confirmation with a pre-paid USPS return label.
- Print the label, affix to the package and take to your local Post Office or give it to your postman.
For in-store purchases:
Bring your unused and unworn KYBOE! back to the store with all original packaging and tags intact. Refunds, exchanges and/or credits will be issued at the discretion of store management, in accordance with store policy.